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“There was a problem trying to connect to your Asana account.” message appears

“There was a problem trying to connect to your Asana account.” message appears

This warning message typically appears because the Rollbar app is having problems accessing the Asana API due to an outage or a timeout.

This happens intermittently and is a known issue in the Asana API. Asana's platform team are working to improve performance and stability of the API to reduce future occurrences.

If you encounter this error, please wait a couple of minutes and try to repeat your action again.

If the error persists, please notify Asana via https://asana.com/support as well as Rollbar via support@rollbar.com or the in-app chat.

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