Rollbar, Inc. (“Rollbar”) has adopted this Privacy Shield Privacy Statement (“Statement”) to establish and maintain an adequate level of data protection. This Statement applies to the collection, use, and retention of personal information from European Union member countries.
Rollbar complies with the US-EU Privacy Shield Framework as set forth by the US Department of Commerce with regard to the collection, use, and retention of personal information when you use our Services in the European Union or member countries, as described in our Privacy Shield certification. Rollbar has certified that it adheres to the Privacy Shield Privacy Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement and liability. If there is any conflict between the policies in this Statement and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program and to view our certification page, please visit https://www.privacyshield.gov.
Rollbar’s accountability for personal information that we receive under the Privacy Shield and subsequently transfer to a third party is described in the Privacy Shield Principles. In particular, Rollbar remains responsible and liable under the Privacy Shield Principles if a third-party agent we engage to process your personal information on our behalf does so in a manner inconsistent with the Principles, unless we are able to show that we are not responsible for the event giving rise to the damage.
The Federal Trade Commission (FTC) has jurisdiction over Rollbar's compliance with the Privacy Shield.
Rollbar continues to comply with the US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Switzerland. To learn more about the Safe Harbor program, and to view our certification page, please click here.
All Rollbar employees who handle personal information from Europe and Switzerland are required to comply with this Statement.
As further explained in the "Contact Us" section of the Rollbar Privacy Statement, we have designated the Rollbar Executive Team to oversee our data privacy program, including our compliance with the EU Privacy Shield program and Swiss Safe Harbor. The Rollbar Executive Team shall review and approve any material changes to this program as necessary. If you have a Privacy Shield-related complaint, please contact the Rollbar Executive Team here. As part of our participation in Privacy Shield, if you have a dispute with us about our adherence to the Privacy Shield Principles, we will seek to resolve it through our internal complaint resolution process, alternatively through the independent dispute resolution body JAMS. In certain circumstances, the Privacy Shield Framework provides the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex I to the Privacy Shield Principles.