Docfield creates, signs, and manages digital contracts in a single, collaborative platform.
1. Can you introduce yourself, and tell us about your team or company?
Docfield is a LegalTech start-up developing a contract lifecycle management solution for customers across several industries. We offer some of the most comprehensive contract creation tools in the market, and as the founder’s associate it is my goal to help as many customers as possible experience the benefits.
2. How are you using Rollbar?
As a scale-up company it can be difficult to compete with large incumbents. A key differentiator for us is that we can work very closely with each customer and deliver a tailored customer experience. Leveraging Rollbar in this process is a no-brainer.
Rollbar integrates seamlessly with Rails, so our backend team relies on Rollbar to automatically detect and report issues across all our environments. This eliminates the need for users to submit bug tickets manually. We've integrated Rollbar with Slack for real-time error notifications, GitHub for linking errors to specific commits, and Notion for centralised documentation and tracking. This setup enables our product team to prioritize issues effectively based on the insights provided by Rollbar.
3. What made you choose Rollbar?
We evaluated several error monitoring tools, including Sentry, Raygun, and Datadog. Rollbar stood out with head and shoulders above the rest due to its user-friendly interface, advanced diagnostic capabilities, and overall cost-effectiveness.
Unlike some alternatives that bundle additional features at a higher price point, Rollbar focuses on delivering error monitoring without unnecessary extras, making it a perfect fit for our company. The transparent pricing model and effectiveness of their customer support team is an added bonus.
