Nicholas L.Staff Software Engineer |
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Nicholas has now been using Rollbar for 100 months! |
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1. What company do you work for (describe the product/service) and what projects are you working on there?
I currently work for AppFolio and I work specifically on the payment processing platform.
2. What are you most passionate about in your current and/or past roles?
Working in payment processing is a uniquely challenging space in software development; It requires a level of attention to detail that is often far higher than most other spaces due to the precision required. This is the type of environment I thrive in as I am passionate about creating a consistent and dependable experience to the customer by developing a highly available, robust, and fault tolerant system. Using Rollbar, my team and I have been able to efficiently address issues in a timely manner as it is one of few irreplaceable tools we use to diagnose problems in real time.
3. Is there anything in particular about Rollbar that has kept you a loyal user all this time?
Rollbar continues to be an invaluable tool in my day to day work at AppFolio. I have specifically enjoyed their responsiveness when I have encountered issues with the product. Recently, I was most impressed with Rollar's UI redesign as it showed a dedication to providing the best possible user experience. I often tell the story of when Rollbar first released the new UI that I encountered a bug and reported it on a Sunday to then have that bug fixed and in production the very next day!
