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Free Plan Changes

Changes to our Free plans

What is changing?

Rollbar is sunsetting our legacy Free 25K plans and standardizing all free plans to 5,000 occurrences per month starting August 15, 2023. Our paid plans start at $12.50/month; you keep your occurrences limits and enjoy added features.

Why is Rollbar changing the free plan occurrence limit?

We are standardizing our free plans to align with our current structure and ensure we can continue offering quality services to all our users.

What happens if I do not switch to the Essentials Plan within 30 days?

If you choose to remain on our free plan after 30 days, your occurrence limit will be adjusted to 5,000 occurrences per month.

How will this change affect my current projects?

This change won't affect your projects if your monthly occurrences are consistently below 5,000. However, if you regularly exceed this limit, consider our Essential or Advanced Plans to avoid any service disruption. Visit our pricing page for more information.

What are the differences between Free, Essentials and Advanced Plans?

Please visit our pricing page to view the side by side comparisons of the different plan options.

How do I switch to the Essentials or Advanced Plan Plan?

We've made the transition as easy as possible. You can upgrade your plan directly from your account navigation by clicking the upgrade button. Our customer support team is also here to assist you in making this transition (email us at [email protected]).

Will the Essentials Plan rate ever increase?

We always aim to provide our services at a competitive rate. While we don’t foresee any price changes in the immediate future, any updates to our pricing will be communicated to our users with ample notice.

What if I decide to switch to the Essentials or Advanced Plan and then change my mind?

We offer a flexible subscription; you can change your plan anytime. If you have any concerns about the Essential or Advanced plans not meeting your needs, you can cancel at any time within the UI. Our customer support team is here to assist you as well.

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