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Nicholas’s story with Rollbar

Nicholas’s story with Rollbar

Nicholas L.

Staff Software Engineer

Nicholas L.

Nicholas has now been using Rollbar for 100 months!

1. What company do you work for (describe the product/service) and what projects are you working on there?

I currently work for AppFolio and I work specifically on the payment processing platform.

2. What are you most passionate about in your current and/or past roles?

Working in payment processing is a uniquely challenging space in software development; It requires a level of attention to detail that is often far higher than most other spaces due to the precision required. This is the type of environment I thrive in as I am passionate about creating a consistent and dependable experience to the customer by developing a highly available, robust, and fault tolerant system. Using Rollbar, my team and I have been able to efficiently address issues in a timely manner as it is one of few irreplaceable tools we use to diagnose problems in real time.

3. Is there anything in particular about Rollbar that has kept you a loyal user all this time?

Rollbar continues to be an invaluable tool in my day to day work at AppFolio. I have specifically enjoyed their responsiveness when I have encountered issues with the product. Recently, I was most impressed with Rollar's UI redesign as it showed a dedication to providing the best possible user experience. I often tell the story of when Rollbar first released the new UI that I encountered a bug and reported it on a Sunday to then have that bug fixed and in production the very next day!

"Rollbar allows us to go from alerting to impact analysis and resolution in a matter of minutes. Without it we would be flying blind."

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