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Nick’s story with Rollbar

Nick’s story with Rollbar

Nick Mathis

Lead Software Architect

Nick Mathis

Nick has now been using Rollbar for 100 months!

1. What company do you work for (describe the product/service) and what projects are you working on there?

I've worked with a few companies and projects that have used Rollbar. The largest and longest project was a fintech product focused on modernizing check writing. That was a Ruby on Rails project with a 10+ year history. Currently I'm working for a local startup that is focused on a B2B application for an internal process. We're also using Rollbar and it's been helpful, even pre-launch, to see what errors are happening in remote environments.

2. What are you most passionate about in your current and/or past roles?

I love making software, or helping others make software that solves users needs and is a joy to use. Not all software is solving exciting problems, but even the most mundane task should leave users with a sense of "this worked, I had no hurdles, and everything was easy", even if the task is inherently boring or not exciting. Seeing users as people. and not just a feature consumer, helps tremendously.

3. Is there anything in particular about Rollbar that has kept you a loyal user all this time?

I am able to quickly and easily see what is going wrong with the platform and trace the errors across multiple environments when needed. A quick glance at the dashboard or items list can tell me if a deploy went smoothly, if the system is having some broader issues, or if users may be experiencing a degraded experience. Rollbar also allows devs who don't have access to remote environment logs to quickly troubleshoot errors without escalating to DevOps.

"Rollbar allows us to go from alerting to impact analysis and resolution in a matter of minutes. Without it we would be flying blind."

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