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Sam’s story with Rollbar

Sam’s story with Rollbar

Sam Giffney

Chief Information Officer

Sam Giffney

Sam has now been using Rollbar for 100 months!

1. What company do you work for (describe the product/service) and what projects are you working on there?

I'm the CIO at ReadyTech ReadyTech make mission critical SaaS for people-centric businesses in vertical markets such as education, employment, and local government. I'm leading our cloud, information security and platform engineering teams. We're currently working on how we can leverage the latest in large language model technologies to provide copilot functionality for case managers in our return-to-work product. This is exciting as we believe we can add massive efficiencies that improve outcomes for many jobseekers.

2. What are you most passionate about in your current and/or past roles?

At ReadyTech, we have many teams building many complex systems and are constantly growing. I enjoy the challenge of scaling a high performing technology organisation.

I have always loved building software. My current role in leadership doesn't allow for much time on the tools but I do have some side projects which keep me hands on after hours.

One is, which provides a simple RESTful API for address autocompletions in Australasia.

3. Is there anything in particular about Rollbar that has kept you a loyal user all this time?

I've used Rollbar in all my apps for 10+ years. What is great about Rollbar is that it works just as well for a relatively simple web app like Addressable as it does for complex, enterprise web apps like ReadyTech.

The freemium model makes it a no-brainer to start with, with libraries that plug and play with near-zero effort. The subscription offerings have scaled brilliantly for us, tied to event volumes, even as the business has grown from tens of developers to hundreds. The intelligent error grouping reduces noise so our engineers can find and fix errors fast.

Rollbar is an essential tool for me to build and maintain quality software.

"Rollbar allows us to go from alerting to impact analysis and resolution in a matter of minutes. Without it we would be flying blind."

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