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Sébastien’s story with Rollbar

Sébastien’s story with Rollbar

Sébastien Scoumanne

Co-Founder & CTO

Sébastien Scoumanne

Sébastien has now been using Rollbar for 100 months!

My Journey as CTO of Ring Twice and the Power of Rollbar

In the ever-evolving world of technology, I've had the privilege of being at the helm of some truly transformative projects. Today, I'd like to share a bit about my professional journey, my passions, and a tool that has been instrumental in our operations: Rollbar.

1. My Role and Ring Twice

I currently serve as the Chief Technology Officer (CTO) for Ring Twice. Originally known as ListMinut, Ring Twice is a pioneering platform in the collaborative economy space in Belgium. We connect individuals in need of assistance for everyday tasks with trustworthy neighbors ready to lend their expertise. Whether it's electrical work, gardening, personal assistance for the handicapped, or event photography, Ring Twice offers a diverse range of services.

Our platform has seen significant growth over the years. We've expanded our service range, introduced new categories like "event" and "personal assistance," and made strategic decisions like removing the "others" category to ensure better accuracy and matchmaking between clients and service providers.

2. My Passion in the Role

What truly excites me about my role at Ring Twice is the impact we create. We're not just a platform; we're a community. Every time a student offers tutoring services, a retiree shares their expertise in gardening, or a part-time employee assists with IT tasks, we're fostering connections and empowering individuals. The ability to leverage technology to create real-world, tangible connections and provide value to our users is what I'm most passionate about.

3. The Rollbar Experience

Our commitment to excellence means we're always on the lookout for tools that can enhance our operations. This is where Rollbar comes in. From the moment we integrated it, Rollbar's real-time error discovery has been a game-changer. In a platform as dynamic as Ring Twice, ensuring a seamless user experience is paramount. Rollbar's real-time feed of errors, coupled with its intelligent grouping feature, has ensured that our tech team remains agile and efficient.

One of the standout features of Rollbar is its intuitive design and ease of use. Over the years, I've introduced various tools to my development team, and I can confidently say that Rollbar's user-friendly interface stands out. My developers have always been able to jump right into the tool without a steep learning curve. This ease of adoption means quicker issue resolutions and more time spent on innovation and enhancing our platform.

But what's kept me a loyal Rollbar user? It's the trustworthiness of the tool. In an age where alert fatigue is real, Rollbar's machine learning-driven grouping ensures we only get alerts that matter. The seamless integrations with other tools and the detailed, actionable alerts mean we can resolve issues faster, ensuring our users always get the best experience.

"Rollbar allows us to go from alerting to impact analysis and resolution in a matter of minutes. Without it we would be flying blind."

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